Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, and project details when you submit a contact form or create a client portal account. We also collect information about your use of our website through cookies and similar technologies (see the Cookie Policy for details).

2. How We Use Your Information

• To respond to your inquiries and provide estimates
• To manage your project and deliver our services
• To send invoices, receipts, and service updates
• To operate and improve the client portal
• To comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (e.g., payment processors, email platforms) who assist us in operating our business, subject to confidentiality agreements. We may also disclose information when required by law.

4. Payment Information

Online payments are processed by Stripe. We do not store your credit card numbers on our servers. Stripe's privacy policy governs how your payment data is handled. Please review their policy at stripe.com/privacy.

5. Data Retention

We retain your information for as long as necessary to provide services, maintain accurate business records, and comply with legal requirements. Client portal accounts can be closed by contacting us directly.

6. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this Privacy Policy? Contact us at [email protected].